Before You Arrive
Everything you need to know to make the most of your time with us.
LOCATION
Finding Us
We are located in Shangani, the oldest quarter of Stone Town, adjacent to the Park Hyatt and Tembo Hotel. A short walk from the seafront and most Stone Town hotels.
P O Box 3181, Shangani, Zanzibar Stone Town, Tanzania
+255 777 908 000
info@cinnamonspa.net
Daily — 9:30 AM to 8:30 PM
What to Expect
Arriving
We recommend arriving fifteen minutes before your treatment. This allows time for a relaxed welcome and a brief consultation with your therapist. If you arrive late, we will do our best to accommodate you, though treatment time may need to be adjusted to protect the next guest’s experience.
Cancellations
We kindly ask for advance notice if you need to cancel or reschedule, so we can offer your time to another guest. Please contact us as early as possible via WhatsApp or email.
What to Wear
We provide Kikois — the traditional Zanzibar cotton sarong — for your time in the spa. Treatments can be taken without clothing; our therapists use draping throughout to protect your privacy at all times. Disposable briefs are available, or you may wear your own swimwear.
What to Bring
For the hammam, bring only yourself. We provide everything you need — robes, towels, and all products. We recommend leaving jewellery at home or securing it in our lockers before entering the steam room.
Health & Medical Conditions
Please let us know of any medical conditions, allergies, or medications when you book. Some treatments are not recommended for certain conditions, and our therapists will always adapt to ensure your comfort and safety.
The Atmosphere
The spa is smoke-free. We ask that mobile devices are silenced during your visit. Our aim is a space where the outside world recedes — for you and for every other guest.
Valuables
Jewellery boxes and secure storage are provided. We recommend leaving irreplaceable items at your hotel.